pk77 Privacy Policy – How Your Personal Data Is Handled

When you create an account on pk77, we collect the personal details you provide during registration, including your full name, date of birth, email address, mobile number, and preferred payment method details. We also collect identity verification documents when required to confirm that you meet the legal age requirement for gaming in the Philippines and to comply with applicable regulations. During your use of the platform, we automatically gather technical data such as your device type, operating system, browser version, IP address, and session timestamps, which help us maintain platform security and improve your experience. Transaction records — including deposit amounts, withdrawal requests, game history, and bet logs — are stored as part of your account activity and are used for account management, dispute resolution, and regulatory reporting purposes. We may also collect information you voluntarily provide when you contact player support, respond to surveys, or participate in any promotional activity on the platform. All data collection is limited to what is reasonably necessary for the purposes described in this policy, and we do not collect sensitive personal information beyond what is required for identity verification and responsible gaming compliance. If you believe we have collected information that is not necessary for these purposes, you may contact us to request a review of your data.

The personal data we collect is used primarily to operate and maintain your account, process deposits and withdrawals in Philippine pesos, verify your identity, and deliver the gaming and betting services available on the platform. We use your contact details to send account-related communications such as transaction confirmations, security alerts, and important updates about changes to our terms or this privacy policy. Technical and usage data helps us monitor platform performance, detect and prevent fraudulent activity, and improve the overall experience for players across the Philippines. Where you have opted in, we may use your contact information to send you relevant promotional messages about new games, betting markets, or platform features — you can opt out of these communications at any time through your account settings or by contacting support. We do not use your personal data to make fully automated decisions that produce significant legal effects without human oversight, and we do not build profiles for the purpose of selling your data to advertisers or third-party marketers. Your data may be used in anonymised, aggregated form for internal analytics and platform improvement, but this aggregated data cannot be used to identify you individually. For questions about how your specific data is being used, please visit our FAQ page for guidance.

pk77 does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes, and this commitment applies regardless of the circumstances. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud infrastructure providers, but these parties are contractually bound to handle your data only for the specific purpose for which it was shared and in accordance with applicable Philippine data protection law. In cases where we are legally required to disclose information — for example, in response to a valid court order, regulatory investigation, or law enforcement request — we will comply with our legal obligations while taking reasonable steps to notify you where permitted by law. If pk77 undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, and you will be notified of any material change in how your data is handled as a result. We do not share your data with other players on the platform, and your account details, transaction history, and personal information remain private at all times. Any third-party service providers we work with are required to maintain security standards consistent with those described in this policy. If you have concerns about a specific third party that may have received your data, please reach out to our support team for clarification.

We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal, regulatory, and contractual obligations under Philippine law. Transaction records and identity verification documents may be retained for a minimum period as required by applicable gaming and anti-money laundering regulations, even after your account has been closed. Technical logs and session data are typically retained for a shorter period and are used primarily for security monitoring and platform diagnostics before being securely deleted or anonymised. Your data is stored on secure servers with access restricted to authorised personnel only, and we apply industry-standard encryption and access controls to protect it from unauthorised access, loss, or alteration. If you request deletion of your account and personal data, we will process your request in accordance with applicable law, noting that certain records may need to be retained for the minimum regulatory period before they can be permanently removed. We will inform you of the expected retention period for any data that cannot be immediately deleted upon your request. For more details on how long specific types of data are kept, please check the FAQ page.

Under the Philippine Data Privacy Act of 2012 and its implementing rules, you have the right to be informed about how your personal data is collected and used, and this policy is our primary means of fulfilling that obligation. You have the right to access a copy of the personal data we hold about you, and you may submit a request through our player support channel to receive this information within a reasonable timeframe. If any of your personal data is inaccurate or incomplete, you have the right to request correction, and we will update our records promptly upon verification of the correct information. You may also request the deletion or blocking of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations described in the previous section. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines, and we encourage you to contact us first so we can attempt to resolve the matter directly. You may also object to the processing of your personal data in certain circumstances, and we will consider your objection in accordance with applicable law. To exercise any of these rights, please contact our support team with your account details and a clear description of your request.

pk77 uses cookies and similar tracking technologies to maintain your session when you are logged in, remember your preferences, and ensure the platform functions correctly across different pages and features. Essential cookies are necessary for the platform to operate and cannot be disabled without affecting your ability to use core features such as logging in, placing bets, or accessing your account history. We may also use analytics cookies to understand how players navigate the platform, which pages are most visited, and where technical issues occur, helping us continuously improve the user experience for players in the Philippines. You can manage your cookie preferences through your browser settings, and most modern browsers allow you to block or delete cookies, though doing so may affect the functionality of certain platform features. We do not use cookies to track your activity on other websites or to serve you targeted advertising outside of the pk77 platform. Any third-party tools we use for analytics are configured to anonymise data where possible and are bound by the same data protection standards described in this policy. If you have questions about specific cookies used on the platform, our FAQ page provides additional guidance.

We may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine law, and the most current version will always be available on this page with the effective date clearly shown. If we make material changes that significantly affect how your personal data is handled, we will notify you through a notice on the platform or via the contact details associated with your account where reasonably practicable. Your continued use of the pk77 platform after any updates have been posted constitutes your acceptance of the revised policy, so we encourage you to review this page periodically. If you do not agree with any changes to this policy, you should stop using the platform and contact support to arrange account closure and the return of any verified balance. We are committed to being transparent about how we handle your data and will always aim to give you adequate notice before significant changes take effect. Historical versions of this policy are available upon request through our player support channel. For any privacy-related questions not covered here, please visit our FAQ page or review our Terms and Conditions.